Health and Safety Solutions
Providing comprehensive occupational health services to businesses.
Welcome to CompleteHSE
Your Partner in Health, Safety & Compliance for the Logistics Industry
Servicing the entire East Coast of Australia, CompleteHSE is your dedicated resource for comprehensive Health, Safety, and Environment (HSE) solutions tailored specifically for the logistics sector. We partner with transport and logistics companies to build robust safety systems, ensure compliance, and manage risk effectively.
Health Safety and the Enviroment Services
National Heavy Vehicle Accreditation Scheme (NHVAS) Management
- The NHVAS is a formal recognition program demonstrating that heavy vehicle operators have implemented effective safety and management systems, meeting national standards for fatigue, mass, dimension, and maintenance management. Accreditation signifies a commitment to safety, potentially leading to regulatory concessions and improved operational efficiency.
- CompleteHSE Support: We provide complete, end-to-end NHVAS services. Whether you are starting from scratch or need ongoing support, we guide you through the entire process – from the initial development and implementation of compliant systems and procedures, right through to preparing for and undergoing accreditation audits, and maintaining ongoing compliance.
Workers' Compensation Management
- Managing workers' compensation claims involves navigating complex procedures, liaising with insurers, doctors, and rehabilitation providers, and ensuring compliance with state legislation. Effective management aims to support injured workers' recovery and return to work promptly while controlling claim costs and minimising administrative burden for the employer.
- CompleteHSE Support: We offer expert management for all types of workers' compensation cases, from straightforward claims requiring efficient processing to complex cases needing intensive support and strategic planning. Our goal is to minimise claim costs, ensure legislative compliance, facilitate timely return-to-work outcomes, and reduce the impact on your business. We offer flexible service models, including ongoing support via a retainer or per-case management on a cost basis, catering to businesses of all sizes.
Incident Response & Legal Liaison Support
Qualitative Risk Assessments (High-Risk Storage Transport & Handling)
- Serious workplace incidents, especially road accidents involving company vehicles or, in the worst case, fatalities, trigger significant legal and regulatory obligations. Managing the aftermath requires immediate, structured action to secure the scene, notify relevant authorities, conduct internal investigations, and liaise with emergency services, regulators (like WHS Queensland/NSW/Victoria, NTC, NHVR), and legal counsel.
- CompleteHSE Support: In the critical period following a significant on-road event or workplace incident, CompleteHSE provides crucial support. We guide your team through immediate response protocols, assist in managing communications with authorities, support internal investigation processes, and help collate information required for legal counsel and regulatory bodies. We help you navigate these highly stressful situations systematically and compliantly.
Qualitative Risk Assessments (High-Risk Storage Transport & Handling)
Qualitative Risk Assessments (High-Risk Storage Transport & Handling)
- A qualitative risk assessment systematically identifies potential hazards within a facility or process, evaluates the likelihood and potential consequences of those hazards occurring, and determines a level of risk. This is particularly critical for sites storing or handling high-risk products, such as dangerous goods or chemicals, to ensure appropriate controls are in place to prevent incidents like spills, fires, or exposures.
- CompleteHSE Support: We conduct thorough qualitative risk assessments for your facilities, focusing on areas involving the storage and handling of high-risk products. We identify potential hazards, analyse associated risks, and recommend practical, effective control measures to mitigate these risks, ensuring the safety of your personnel, protection of the environment, and compliance with relevant storage and handling regulations.
Factual Investigations
Custom HSE System & Database Development
- Factual investigations aim to objectively gather, analyse, and document facts related to a specific event or allegation, often an incident, accident, or complaint. The goal is to establish a clear, unbiased account of what happened, based on evidence and witness statements, which can then be used for internal decision-making, informing legal strategies, or supporting workers' compensation claim management.
- CompleteHSE Support: We undertake impartial and detailed factual investigations for matters requiring a clear understanding of events, often for use in legal contexts or complex workers' compensation claims. Our process involves evidence collection, witness interviews, and site inspections, culminating in a comprehensive report outlining the objective findings. This provides a solid factual basis for your company's response and decision-making.
Custom HSE System & Database Development
Custom HSE System & Database Development
- Effective HSE management requires organised systems for tracking information, managing documentation, recording incidents, monitoring compliance, and analysing performance. Custom-built systems and databases ensure that the specific needs and processes of a business are met efficiently, moving beyond generic templates.
- CompleteHSE Support: We design and develop tailored HSE management systems and databases specifically for your business needs. This can range from implementing comprehensive HSE software solutions to creating specific databases for tracking training records, inspections, hazard reports, incident investigations, compliance documentation, and key performance indicators, ensuring you have the right tools to manage safety effectively and drive continuous improvement.